Management Information Systems: Managing the Digital Firm, Sixteenth Edition

Management Information Systems in the Digital Age

Few subjects sit closer to the daily reality of modern business than management information systems. This sixteenth edition of Management Information Systems: Managing the Digital Firm gives students a structured way to understand how organizations use technology to run operations, make decisions, and compete. Kenneth C. Laudon and Jane P. Laudon build the subject around the digital firm: an organization whose core business processes depend on information systems, networks, and data.

What the Sixteenth Edition Covers

The text begins with the role of information systems in global business, then moves through e-business, collaboration, organizational strategy, and the ethical and social issues that accompany digital operations. From there, it builds a technical foundation: IT infrastructure, emerging technologies, databases and business intelligence, telecommunications, wireless technology, and information security. The later chapters focus on systems that support the digital firm—enterprise applications, e-commerce, knowledge management, artificial intelligence, and decision making—before closing with systems development, project management, and global systems.

How the Book Is Organized

The sixteenth edition is arranged in four parts and fifteen chapters, giving the material a clear progression from concepts to infrastructure to applications to management practice.

• Part One: Organizations, Management, and the Networked Enterprise — information systems in global business, e-business and collaboration, organizations and strategy, and ethical and social issues.
• Part Two: Information Technology Infrastructure — IT infrastructure, databases and business intelligence, telecommunications and wireless technology, and securing information systems.
• Part Three: Key System Applications for the Digital Age — enterprise applications, e-commerce, knowledge management and AI, and decision making.
• Part Four: Building and Managing Systems — building information systems, managing projects, and managing global systems.

Learning Tools Built for the Classroom

Each chapter opens with a real-world case and includes interactive sessions that connect concepts to recognizable organizations and technologies. Review summaries, key terms, review and discussion questions, hands-on MIS projects, collaboration and teamwork projects, and a closing case study give instructors a ready-made structure for discussion, assignments, and assessment. The book also includes a glossary and indexes for quick reference.

Who This Edition Is For

This is a college-level textbook for courses in management information systems, business technology, and related programs. It suits students who need a broad foundation in how information systems work within organizations, as well as instructors seeking a current core text with strong case material and practical exercises. Readers with a professional interest in IT management, business strategy, or digital transformation will also find the conceptual framework useful.

About the Authors

Kenneth C. Laudon is a Professor of Information Systems at New York University’s Stern School of Business. He has authored numerous books and articles on information systems, organizations, privacy, ethics, and multimedia technology. Jane P. Laudon is a management consultant in the information systems area and the author of several books, with interests in systems analysis, data management, MIS auditing, and software evaluation.

The sixteenth edition remains a substantial reference for understanding the digital firm—not as a collection of isolated technologies, but as an interconnected system of business processes, management choices, and information infrastructure. This digital edition is available through Digital Delights for readers who want the complete text in a convenient ebook format.